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Authorized Use and Terms of Service
DLB Host Services Ltd, provides web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.
Content:
All services provided by DLB Host Ltd, may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute, and invasion of privacy. The subscriber agrees to indemnify and hold harmless DLB Host from any claims resulting from the use of the service which damages the subscriber or any other party.
All pornographic content and sex-related merchandising is prohibited on all DLB Host servers. This includes sites that may infer sexual content or links to adult content elsewhere. DLB Host will be the sole arbiter in determining violations of this provision.
Also prohibited are sites that promote any illegal activity or present content that may be damaging to DLB Host servers or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
Pirated software
Hacker programs or archives
Warez sites
DLB Host will be the sole arbiter as to what constitutes a violation of this provision.
Commercial Advertising - Email (Spam):
Spamming, or the sending of unsolicited email, from a DLB Host server or using an email address or domain that is maintained on an DLB Consulting Services Ltd. machine as reference is STRICTLY prohibited. DLB Host will be the sole arbiter as to what constitutes a violation of this provision.
Misuse of System Resources:
Any attempt to undermine or cause harm to a server, or customer, of DLB Host is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or autoresponders other than for the customer's own account; resale of disk space without an appropriate reseller agreement; use of servers for backup of files unrelated to the web site of the account; or resale or remote access to CGI scripts installed on our servers. Operation of IRC servers or IRC bots on our servers will result in an immediate suspension of service.
Billing and Payment for Services:
DLB Host accepts personal checks from standard hosting clients who are current residents of the United States of America and submit checks drawn from US bank accounts. We do not accept check payments for Reseller accounts. Check payers will be invoiced via email. The invoice is payable net 15 days from issue. If payment is not received in 15 days, then an overdue invoice will be issued via email. If payment is not received within 5 days of the overdue invoice, the clients account will be suspended and will no longer be accessible. If the account goes beyond 30 days, the clients data will be deleted from the server and, the account terminated.
DLB Host also accepts credit card payments. Credit cards are accepted for international and domestic customers. Those who pay by credit card are responsible to insure that the credit card information that we have is up to date. If a clients credit card expires, the client should go to https://secure.clientcenter.net/ where they should log in and update their credit card information. If a client credit card fails on any billing cycle, you will be notified immediately via email. We will attempt to rerun the charge in 5 days. If it fails again, the client account will be suspended. Another attempt will be made 5 days after the second attempt. If this third attempt fails, then the clients data will be deleted from the server and, the account will be terminated.
Cancellation:
Cancellation can be made via email to sales@clientcenter.net. Although no notice is required, and there is no cancellation fee, all fees paid for service up to the notice of cancellation are non-refundable. If cancellation is made within the first 30 days of service all hosting fees will be refunded. This does not include fees for domain registration.
Suspension:
Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension.
Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole discretion.
All sub-networks, distributive hosting sites, and dedicated servers of DLB Host Ltd. must adhere to the above policies. Please direct any reports of violations of the above policies to abuse@clientcenter.net.
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